Last Updated: 5th March 2025
Fresh Start Dog Training (“we,” “us,” “our”) is committed to protecting your privacy and handling your personal data responsibly. This privacy policy explains how we collect, use, and safeguard your information when you use our services, website, or interact with us online or in person.
1. Who We Are
Fresh Start Dog Training provides in-person and online dog training services, specialising in behavioural solutions, gundog training, agility, and other dog sports. We operate in the UK and comply with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.
2. What Personal Data We Collect
We may collect the following types of personal data:
- Identity Data: Name, email address, phone number
- Transaction Data: Payment details (processed securely via third-party providers)
- Behavioural Data: Information on your dog’s training needs and progress
- Website Usage Data: IP address, cookies, and browsing history (collected via analytics tools)
3. How We Collect Your Data
We collect data through:
- Contact forms on our website
- Booking systems for training sessions
- Social media interactions
- Email communications
- Cookies and analytics tracking on our website
4. Why We Collect Your Data
We use your personal data for the following purposes:
- To provide and manage our training services
- To communicate with you about appointments, training progress, and updates
- To process payments securely
- To improve our website and services using analytics
- To send marketing emails (only if you have opted in)
5. How We Store and Protect Your Data
We take data protection seriously and implement the following measures:
- Secure password-protected databases
- Encrypted payment processing via trusted third-party providers (e.g., PayPal, Stripe)
- Limited access to your personal data by authorised personnel only
6. Sharing Your Data
We do not sell or rent your data. However, we may share it with:
- Payment processors (e.g., PayPal, Stripe) to complete transactions
- Email marketing services (e.g., Mailchimp) if you have opted in to receive newsletters
- Service providers who help us maintain and improve our website and services
- Legal authorities if required by law
7. Cookies and Website Tracking
Our website uses cookies to enhance user experience. Cookies collect anonymous data about site usage. You can control cookies through your browser settings.
8. Your Rights Under GDPR
You have the right to:
- Request access to your personal data
- Request corrections to inaccurate information
- Request deletion of your data (where legally permissible)
- Object to certain types of processing
- Withdraw consent for marketing communications
To exercise these rights, contact us at info@freshstartdogtraining.co.uk.
9. Marketing Communications
We only send marketing emails if you have opted in. You can unsubscribe at any time using the link in our emails.
10. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on our website with an updated date.
11. Contact Us
If you have questions about this privacy policy, please contact us at:
Fresh Start Dog Training
42 Northampton Road,
Blisworth, Northamptonshire, UK
info@freshstartdogtraining.co.uk
+44 7711262960
This privacy policy ensures that Fresh Start Dog Training remains compliant with data protection laws while fostering trust with our clients.