Therapy dogs can bring incredible benefits to schools, hospitals, care homes, and workplaces. They provide comfort, companionship, and emotional support in a way that few other interventions can. However, organisations must ensure that therapy dog teams meet rigorous qualifications to maximise these benefits and safeguard everyone involved. This article explains why these qualifications are essential and why organisations should prioritise working with fully qualified teams.
1. Advanced DBS Check
Organisations should require therapy dog handlers to undergo an advanced Disclosure and Barring Service (DBS) check. This ensures handlers have been vetted to work with vulnerable individuals, such as children, elderly people, or those with disabilities.
Why organisations should insist on this: Handlers often work in sensitive environments, and an advanced DBS check provides assurance that they pose no risk to vulnerable clients. This level of vetting builds trust with stakeholders and protects the organisation’s reputation.
2. Insurance Coverage
Therapy dog teams should carry appropriate insurance, including public liability and professional indemnity coverage. This protects both the organisation and the handler in case of accidents or incidents involving the dog.
Why organisations should insist on this: Even the most well-trained dog can cause an accidental incident. Insurance coverage ensures that the organisation is not left financially or legally vulnerable, providing peace of mind to all parties.
3. Dog and Handler Assessment
A comprehensive assessment of both the dog and the handler is crucial. This evaluation ensures that the dog has the right temperament and behaviour for therapy work and that the handler can effectively manage their dog and interact professionally with clients.
Why organisations should insist on this: Without proper assessment, there’s no guarantee that a dog is suited for therapy work. This could result in a dog behaving unpredictably or a handler being unable to manage challenging situations, potentially causing distress to clients.
4. Handler Training and Study
Therapy dog handlers need specific training to prepare them for the challenges of their role. This includes understanding the needs of vulnerable people, recognising stress signals in their dog, and handling unexpected situations.
Why organisations should insist on this: Handlers who are well-trained can adapt to the unique demands of therapy work, ensuring positive outcomes for clients and minimising risks. Investing in knowledgeable handlers reflects the organisation’s commitment to excellence.
5. Dog Health and Veterinary Checks
Therapy dogs must be in excellent health, up-to-date with vaccinations, and groomed to a high standard. Regular veterinary checks are non-negotiable.
Why organisations should insist on this: A therapy dog in poor health or with inadequate grooming could pose a health risk to clients, especially those with compromised immune systems. Requiring regular checks demonstrates that the organisation prioritises safety and hygiene.
6. Additional Qualifications: Vulnerable People Training
Handlers should be trained in safeguarding vulnerable individuals, equipping them to recognise signs of distress, maintain boundaries, and report concerns appropriately.
Why organisations should insist on this: Vulnerable individuals often require specific care and understanding. By ensuring handlers are trained in this area, organisations can safeguard their clients and uphold ethical standards.
Why Fully Qualified Teams Are Non-Negotiable
Some organisations may be tempted to accept therapy dog teams based solely on the dog’s friendly nature or the handler’s enthusiasm. However, working with unqualified teams carries significant risks and undermines the potential benefits of therapy work. Here’s why prioritising fully qualified teams is essential:
1. Ensuring Safety and Reliability
Qualified teams minimise risks, including unpredictable dog behaviour or inappropriate handler responses. This is critical in environments where clients are already vulnerable.
2. Upholding Professional Standards
Therapy dog teams often represent the organisation. Ensuring they meet high standards reflects positively on the organisation and builds trust with clients, families, and staff.
3. Protecting the Organisation’s Reputation
Working with unqualified teams could lead to incidents that damage the organisation’s reputation. Fully qualified teams provide assurance that all reasonable precautions have been taken.
4. Delivering Consistent and Positive Outcomes
Qualified teams are better prepared to handle challenges and deliver a positive experience for clients. This consistency strengthens the organisation’s ability to achieve its goals.
Organisations play a crucial role in setting the standard for therapy dog work. By requiring advanced qualifications, they can ensure the safety, professionalism, and effectiveness of therapy visits. This commitment not only enhances the experience for clients but also protects the organisation and its reputation. Investing in fully qualified therapy dog teams is an investment in quality care and long-term success.
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